Editorial
CERN openlab enters phase-three period

Announcements & news
Helpdesk service takes on new support responsibilities
MS Forefront Client Security application starts to protect NICE PCs against virus attacks

Desktop computing
Practise safe e-mail and browsing
CERN document server improves integration
DFS architecture changes to enable fast backups

Grid news
Europe's Grid infrastructure shifts from EGEE to EGI
MATLAB offers powerful simulation capabilities

Technical brief
Kerberos5 signals end of an era
CERN's TIM Video Viewer manages PS tunnel access
TWiki increases in popularity
Nightly build and test system supports LHC experiments
Training on computer security keeps cyber attackers at bay

Conference and event reports
CERN celebrates another key contribution to the internet

Information corner
Bookshop prepares for IT Book Fair and integration with Stores
Special EGEE issue of Grid computing journal
Calendar